Q:How do I pay for my order? Is it secure?
A:Supreme Elements checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Our Store has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.
How can I check the status of my order
A: You want to know the status of your order? Simply email us your name and order number and we will provide the information and the progress of your order.
Q:Where does this store ship from?
A: We Now Ship Worldwide. Note: We ship all our products through Royal Mail, Recorded Delivery. For international shipping If you want another form of shipping for instance Special Delivery, DHL or Fedex let us know before you order so we can re-calculate the total cost for your order.
Q: Do I need a PayPal account to purchase from this store?
A: No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
Q: How long will it take to receive my order?
A: Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 8 weeks. Our shipping days are every Monday and Thursdays.
Q: Do you offer wholesale pricing?
A: Yes we do! If you are a reseller or a store interested in carrying SE1 clothing, send us an email: se1clothing@gmail.com
Q: What's the best way to wash my Tees?
A: Cotton do shrink! and it's a fact! the question is how can you minimize that? Well the best way is to hand wash your tees or if your lazy like most of us you can stick it in the washing machine but make sure its on cold wash, do not tumble dry if possible too much heat causes the cotton to shrink. You probably can get away with tumble drying it on low or delicate heat as long as you take it out of the machine while it's still damp and hang it out to dry.
Can I join the SE1 Team?
Are you an artist? a singer? an emcee? in a band? a graphic designer? or perhaps an illustrator? and interested of becoming part of the SE1 family? Then Email us at se1clothing@gmail.com. We're always open to sponsoring and supporting bands/groups and solo artists alike.
RETURN POLICY
Supreme Elements Clothing provides high quality customer service and satisfaction, that's why we always make sure that we triple check the products that you buy before sending it to you.
We do not refund your money. We only do exchange. If there is something wrong with the sizing or if the product is damage we will try our best to replace the product as soon as possible. Please make sure what size you require before purchasing to avoid returns.
Email us first. Tell us what is wrong with the product. Then send the product back to us and we will send you the replacement.
We Only Replace your order with the same product/design, You cannot exchange it to any other product/design unless the design/product you bought is sold out.
